A: We ship from Netherlands. 

 

A: We ship worldwide, with the exception of the United Kingdom, USA & Austria.  Please make sure the products you choose are legal in your country before ordering. We cannot be held responsible, stick to the law.

A: Yes. Everywhere that we ship to, we can track a package to.

A: Yes this is most certainly true, airmail and UPS cost the same to The Netherlands and you will not be charged extra for the upgrade, just make sure you choose ‘UPS’ at checkout, if you choose airmail your order will still be untracked.

A: We use plain, discreet packaging, with no reference to research chemicals or Realchems. Everything gets sent as a letter.

BTC, LTC, ETH,  Western Union, Direct Bank Transfer and instant Credit card payment.

The address is provided to you at checkout, please use preev.com to calculate the cost in Euros. Please pay the correct amount immediately after placing your order, underpayments will go on hold. Send transaction ID (long code) to info@realchems.com when you’ve sent the funds.

No. Requests will be ignored. However know that every order above €100 gets a free sample!

Bank transfer and Western Union payments can take up to 5 working days. Crypto payments are instant but can take a day to administrate. Thankyou for your patience! Payments received befor 12.30pm go out same day. Your order will generally be shipped within 1 business days of us receiving payment. 

This depends on the service. Our shipping page has more info but for rough guides use the following estimates:

€4.99- Airmail. Untracked, uninsured, no reship. Up to 25 working days.

€16.99- UPS standard, tracked, up to 3 working days (€14.99 to DE) ONLY for within the EU.

€22.99- POSTNLTRACKED- tracked, uninsured, no reship. ships twice a week. Delivery time varies.

These are estimates. Please be patient, we can do NOTHING to speed up customs or shipping once sent. 

*Notice: This may be delayed further due to a strain on the postal services in the current pandemic, thanks for your understanding

A: If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping, unless it has been seized by customs. Your order will not be reshipped if it was shipped by airmail or POSTNLTRACKED. These services are at your own risk.

If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.

 Your tracking number will be attached to your order or shipment email, this may land in your spam folder. Trackers may not be updated until the following morning depending on volume of orders.

You can track your package online, using the tracking number provided to you via email.
For UPS: ups.com/track